Refund Policy

1. Introduction

This Refund Policy applies to Provider Plans and other paid services purchased from Massage4Everyone through the website.

It does not apply to massage, wellness, beauty, therapy, or other services booked directly with independent Providers. Refunds for services provided by Providers must be handled directly between the Customer and the Provider.

2. Provider Plans

Provider Plans are monthly subscription plans that allow approved Providers to access listing features and upload services according to the selected plan.

Plan features, prices, billing periods, and service upload limits are shown before purchase.

3. Monthly renewals

Unless stated otherwise, Provider Plans renew automatically every month until cancelled.

You are responsible for cancelling your plan before the next renewal date if you do not want to be charged for the next billing period.

4. Cancelling a plan

You may cancel your Provider Plan through your account settings, through the payment/subscription management tools available on the website, or by contacting us at massage4everyone.info@yahoo.com.

Cancellation stops future renewals but does not automatically refund fees already paid for the current billing period, unless required by law or stated in this Refund Policy.

After cancellation, your listings may remain active until the end of the current paid billing period, unless your account is suspended or removed for breach of our Terms.

5. Refunds for Provider Plans

Provider Plan fees are generally non-refundable once the billing period has started and the Provider has received access to the plan features.

However, we may provide a refund where:

Refunds are not normally provided because:

6. Verification rejection

Where possible, Providers should complete verification before purchasing a Provider Plan.

If payment is taken before verification is completed and we reject your application, we may refund unused plan fees unless the rejection is due to false documents, fraud, misuse, or serious breach of our Terms.

7. EU consumer withdrawal rights

Provider Plans are intended for Providers purchasing for business or professional purposes.

If, despite this, you qualify as a consumer under applicable law, you may have a legal right to withdraw from an online service contract within 14 days of purchase.

If you request immediate access to the Provider Plan during the withdrawal period, you may be required to pay for the service provided up to the time you withdraw, and you may lose the right to withdraw once the service has been fully performed, where applicable law allows this and the required consent and acknowledgements have been obtained.

Nothing in this Refund Policy limits any mandatory legal rights that cannot be excluded.

8. How to request a refund

To request a refund, contact us at [Insert email] and include:

We may ask for additional information to verify the request.

9. Processing refunds

Approved refunds will normally be issued to the original payment method.

Refund processing times depend on the payment provider, card issuer, or bank.

We are not responsible for bank fees, currency conversion charges, or delays caused by payment providers.

10. Chargebacks

If you believe a payment was made in error, please contact us first so we can investigate.

Improper chargebacks may result in account suspension, removal of listings, and recovery of fees or costs where permitted by law.

11. Changes to this Refund Policy

We may update this Refund Policy from time to time. The updated version will be posted on the website with a new “Last updated” date.

Refund Policy

1. Introduction

This Refund Policy applies to Provider Plans and other paid services purchased from Massage4Everyone through the website.

It does not apply to massage, wellness, beauty, therapy, or other services booked directly with independent Providers. Refunds for services provided by Providers must be handled directly between the Customer and the Provider.

2. Provider Plans

Provider Plans are monthly subscription plans that allow approved Providers to access listing features and upload services according to the selected plan.

Plan features, prices, billing periods, and service upload limits are shown before purchase.

3. Monthly renewals

Unless stated otherwise, Provider Plans renew automatically every month until cancelled.

You are responsible for cancelling your plan before the next renewal date if you do not want to be charged for the next billing period.

4. Cancelling a plan

You may cancel your Provider Plan through your account settings, through the payment/subscription management tools available on the website, or by contacting us at massage4everyone.info@yahoo.com.

Cancellation stops future renewals but does not automatically refund fees already paid for the current billing period, unless required by law or stated in this Refund Policy.

After cancellation, your listings may remain active until the end of the current paid billing period, unless your account is suspended or removed for breach of our Terms.

5. Refunds for Provider Plans

Provider Plan fees are generally non-refundable once the billing period has started and the Provider has received access to the plan features.

However, we may provide a refund where:

We charged you in error.

You were charged after properly cancelling before renewal.

A duplicate payment was made.

We reject your Provider application after taking payment and you have not used the plan features.

The website service was not made available due to an issue caused by us.

A refund is required by applicable law.

Refunds are not normally provided because:

You did not receive customer enquiries or bookings.

You did not use your account or listing capacity.

You changed your mind after the plan started.

Your listing was removed because you breached our Terms.

Your verification documents were false, misleading, incomplete, or unverifiable.

Your payment method was charged because you forgot to cancel before renewal.

6. Verification rejection

Where possible, Providers should complete verification before purchasing a Provider Plan.

If payment is taken before verification is completed and we reject your application, we may refund unused plan fees unless the rejection is due to false documents, fraud, misuse, or serious breach of our Terms.

7. EU consumer withdrawal rights

Provider Plans are intended for Providers purchasing for business or professional purposes.

If, despite this, you qualify as a consumer under applicable law, you may have a legal right to withdraw from an online service contract within 14 days of purchase.

Nothing in this Refund Policy limits any mandatory legal rights that cannot be excluded.

8. How to request a refund

To request a refund, contact us at [Insert email] and include:

Your name.

Your business or Provider name.

Account email.

Payment date.

Plan purchased.

Reason for the refund request.

Any supporting evidence.

We may ask for additional information to verify the request.

9. Processing refunds

Approved refunds will normally be issued to the original payment method.

Refund processing times depend on the payment provider, card issuer, or bank.

We are not responsible for bank fees, currency conversion charges, or delays caused by payment providers.

10. Chargebacks

If you believe a payment was made in error, please contact us first so we can investigate.

Improper chargebacks may result in account suspension, removal of listings, and recovery of fees or costs where permitted by law.

11. Changes to this Refund Policy

We may update this Refund Policy from time to time. The updated version will be posted on the website with a new “Last updated” date.